1 reviews | Active since Jan 2017
Incorrectly informed! Is this just to get a sale?
Good day. To whom this may concern. I'm a current client member of MiWay. I'm highly disappointed with one of MiWay representatives who have informed incorrectly with an quote, I received for household contents yesterday. I distinctly asked regarding for example, If something breaks on the fridge will I have cover and I was told I'm covered after the representative consulted their manager! Today I was told differently by another representative of MiWay and when she wanted to put me through to her manager he/she was to busy to assist me. Who do I believe now. I'd like a manager to please take responsibility and obtain the recording between myself and the representative that informed me incorrectly and want what granted.
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right and we will make every effort to see that this never happens again. Thanks for giving Innocentia the opportunity to clarify your concerns and make things right.
Please don’t hesitate to give us a shout if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right and we will make every effort to see that this never happens again. Thanks for giving Innocentia the opportunity to clarify your concerns and make things right.
Please don’t hesitate to give us a shout if there's anything else we're able to help with.
Kind regards,
The MiWay Team