LP
LIZELLE P

1 reviews | Active since Apr 2015

14 Feb 2017, 13:17

INCORRECT DEBIT PROCESSED policy ***4

<p>My name is westley philander, i took out insurence as at end January 2017. Mi way was suppose to deduct R650 instead they deducted a R1000 some od. Now had to go to the bank get statement so they can refund me money were not suppose to take and then still blames it on the finance deparment. I need that money and as for the service perthetic. I need the money asap my daughter has a dentist appointement and thats how i managed to budget to the amount they debited in access. They are very unhelpfull i CANNOT WAIT THREE DAYS FOR MY MONEY I NEED IT TODAY.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Feb 2017, 13:57
Official

We have passed your message on and someone will be in touch to assist you.


Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply20 Feb 2017, 14:15
Official

We're so sorry to hear that you feel this way, please be assured that it is never our intention to upset you. Thanks for giving Nkosie a chance to discuss your concerns with you in more detail and to help.

Please give us a shout if you need any further assistance.

Best regards,
The MiWay Team

Best regards,