DP
Diketso P
1 reviews | Active since Dec 2021
25 Aug 2024, 08:55
Incorrect debit date
The agreed debit date is the 1st of each month. Just because there is money on my account does not give you the right to debit me on the date we did not agree upon. Remain professional and still to the agreed date especially when I did not even miss a payment.
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MiWay Insurance's replyOfficial
25 Aug 2024, 08:56It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Aug 2024, 08:56
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team