Incorrect capturing that cost me money.

I joined mi way on the 30/11/2018 through a sales person by the name Jateen Naran. I gave him the correct description of my vehicle and he put on something different to mislead me for my premiums.

I didn’t realize it till I loaded mi ways app and as I was browsing through it I saw that my vehicle description was incorrect and realized that I am clearly not covered because the information is incorrect.

I made them aware and the premium went up by plus minus R400.

Then I informed the lady that was assisting me that I am definitely leaving the insurance company because I was misled and the problem was not on my side.

Then the next morning I received a call from a gentleman that works at MiWay by the name Kebafentse. He apologized for the inconvenience and requested to try take down the premium. I just let it be because he tried his level best to assist and keep me on with the insurance company.

But in all honesty I still wonder if I wish to stay on because there are two insurance companies who have tried getting me to join them.

I am extremely happy with Kebafentse but feel rather uncomfortable with how it all played out.