1 reviews | Active since Jun 2016
Incorrect Billing from August 2016
<p>Mmathapelo updated my residential address in August 2016, premiums were reduced and a different premium was collected on the 26th of August 2016. I got in touch with her and she confirmed that she provided me with incorrect premium. Last week I noticed that my address was changed to the previous address, I have reached out to her and she did not come back to me. My address has been changed again and the premium is lower again which proves that the initial premium confirmed in 2016 was correct. I would like all additional premium collected from August to be credited to my account.</p>
We'll be sure to investigate and get back to you first thing in the morning.
Sorry for any hassles you have experienced!
Best regards,
The MiWay Team
Best regards,
We'll be sure to investigate and get back to you first thing in the morning.
Sorry for any hassles you have experienced!
Best regards,
The MiWay Team
Best regards,
Thanks for the opportunity given to respond and to make things right. Christinah has let us know that she has been in touch with you to amend your details on your policy. We do apologise for the hassles you experienced initially.
Best regards,
The MiWay Team
Best regards,
Thanks for the opportunity given to respond and to make things right. Christinah has let us know that she has been in touch with you to amend your details on your policy. We do apologise for the hassles you experienced initially.
Best regards,
The MiWay Team
Best regards,
