MM
Mpumelelo M
1 reviews | Active since Sept 2015
22 Mar 2016, 11:27
incorrect amount debitted and debit order date
why was i debited on a day i did not agree on? if a persons gets paid on the 20th where in the world would you expect me to have money on the 19th? are you awere what this does to my credit history? whats worse is that the amount was more. i recently updated my details and added a tracking device, cancelled the option of courtesy car and my premium was decreased.<br> <br> please explain why, and refund me my money......
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MiWay Insurance's replyOfficial
01 Apr 2016, 16:09Hello mpumi@15,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Inno has since been in touch to discuss the reason behind the early debit, and we thank you for giving us a chance to assist.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Inno has since been in touch to discuss the reason behind the early debit, and we thank you for giving us a chance to assist.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply01 Apr 2016, 16:09
Official
Hello mpumi@15,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Inno has since been in touch to discuss the reason behind the early debit, and we thank you for giving us a chance to assist.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Inno has since been in touch to discuss the reason behind the early debit, and we thank you for giving us a chance to assist.
Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team