Incorrect advice by a Manager -Cancelling my policy

<p>As per FIAS legislation, all advisors should comply with the fit and proper criteria, and it is the Service Provider's responsibility to ensure that this is done. I am really dissappointed with the way Henry Shongwe dealt with my request, yesterday. I requested Miway (Online), more than a week ago to cancel my policy as I got a cheaper quote (tracking device included). I contacted Miway again yesterday as I do not get any assistance. Henry advised me to call my new insurance with immediate effect as to change my inception date as he will only cancel my Policy from next month. He told me that he has to advise me that if I don't pay my premium for Sept 2016, that I will never be able to by a house etc as it will affect my ITC and I will also be tagged as a poor payer. WHAT ADVICE IS THIS???? Insurance is a month to month contract! I paid all my premiums (not that this is relevant as I am NOT obligated by ANY LAW to have insurance). It is MY choice. How do you implement the FAIS act. I am going to take this matter to FSB and OMBUD. http://www.osti.co.za/cancelling-my-policy.html . Please see OMBUD ruling in canceling your Policy: "If you ask them to cancel "immediately", then even though you are obliged to give a month's notice, they may in fact accept that you want immediate cancellation and send you the unexpired portion of any premium you have paid in advance..". </p>