Inconsiderate , *********** and ******* !

This is the second time I used the towing service .

The first was 2 weeks ago, I was on way to George and instead of assisting me I was told about extra charges as I fell a few kilometers outside of the coverage that Mi Way offers. What's thr point of paying them nearly R2000 a month if I'm not even fully covered for emergencies?

I cancelled that tow service and found an alternative way home .

The second happened 2 days ago , I got stuck 10 minutes away from home . I used the emergency service on the APP and that's when this cold hearted , insensitive *********** idiot called me . He doesn't ask if I'm okay , he doesn't care if I'm in a sage area , to him thr important things are confirming all my details . He barely speaks or understand English! I spelt my details to him several times and he still gets it wrong . Meanwhile , I'm standing with my wife and daughter in the most high crime rated spots in mitchells plain . Well known for many ******ies , hijacks and ******s !!!! But this dwoos was more interested confirming details and misspelling every single thing I gave him .

I am disgusted in this service and utterly shocked that miway puts their clients lives in danger like that.

I have the app , this is where I've completed amd filled in everything . Why should I do it again 5 times over a call ?

Needless to say I'm over it . I'm literally waiting for Monday to come so that I can change insurer's.