Incomplete repairs

<p>I had a minor accident whereby a vehicle knocked me from behind I called the insurance to find out what to do and done it and the very same night I loaded my claim via the app the next morning I contacted Miway claims and advised them I'm leaving the country the following Thursday and would like assistance to get my claim sorted out as soon as possible and the consultant asked if I could take the vehicle for assessment the same day and I advised I could as I have taken half day to do so and she advised she will call me back. I had no response and called in and was advised by another consultant that they will get a quote with the pictures I submitted. I took my vehicle to gateway autobody and we checked the vehicle and I showed them the tail light was cracked on the side and needed to be replaced and was advised that all would be replaced and made arrangements for my vehicle to be collected by my father in law. When he picked up the vehicle only the tailgate was replaced and gateway auto advised that the tail light was not approved. The tail light is cracked on the side right down and can fall of anytime and worse water can go in n cause electrical failure and I've paid my access and done everything by the book and Miway hasn't contacted me once to find out if my vehicle even went Inn. No customer service and I believe a waste as I still need to replace my tail light. I don't have the time and strength to argue and fight for the repairs that should have been done to be done but I will certainly share my experience with everyone I know and I will definitely cancel as soon as I get the proper insurance one deserves. I also haven't received a call as to weather Miway will even try n get my access back from the party who caused the accident. Dissatisfied and disappointed.</p>