***********, with no reimbur*****t.

I was in an accident in March 2019. Miway first opted to fix the bike, but then after 4 months ended up writing it off. During the 4 months, they continued to deduct my premium. They then were meant to settle the bike finance with Wesbank. They did not settle the entire amount, leaving a balance of +- R2500 on the account. Miway deducted +- R3500 from me for premiums during the period of waiting for the fixing / writing off.

Wesbank have handed my account over for collection as it has not been settled. Miway have not reimbursed me. And eveytime I try and ask them to settle wesbank with the outstanding amount, I sit on hold until the call fails or until I can't wait another 10 minutes so hang up until I try again.

No one has helped, no one has called back, no one has attempted to fix this.

First leading me on for 4 months trying to fix a bike that was CLEARLY a write off. And after taking to to BMW like they should have instead of a **** 3rd party who didn't know what he was doing, it's been a mission since.

If MiWay was the only insurance provider willing to insure me for a dream vehicle, I would rather give up the opportunity of a dream vehicle than have to deal with them again.