*********** STAFF AND INSURANCE

Where to start...

I had an accident on the 26th of November 2019. I called at the scene of the accident to report the accident, and to get road side assistance like the policy stated. So there I was on the highway waiting for my roadside assistance which clearly actually means "We take your car and leave you on the pavement".Going on when my car was being fixed I had to pay access over R9 000 in order to get the car back, which in the first place, the accident wasn't my mistake in the first place, so I've been battling with Miway and their *********** staff for over a year regarding the matter of my excess claim. And guess what?STILL WAITING. I cancelled the policy and they stopped deducting money and WHALA all of the sudden someone must have died and made them shief in charge again and they deducted money again. They are sure to take their money EVERY MONTH but can't give you any feedback you have to call THEM, you have to email THEM .They say "Miway making your insurance Your way" which is the biggest load of b#lls*it I ever heard in my life. I WANT ANSWERS and I sure as hell ain't getting any from the *********** staff. Don't know if it's some kind of competition to see who can do as little as possible because they are just throwing away this company's name with a smile atleast they get their salaries. USELESS