CD
Clementine D
1 reviews | Active since Sept 2015
08 Dec 2021, 22:22
*********** staff
I was so disappointed when my car didn’t want to start and could not get help on time from MiWay,after the relationship I have built with them and always recommending them to friends and family.Consultant promised to get back to me regarding the tow truck and I waited in midrand from around 4:30pm until past 6 when my car decided to start, when got home I received an email saying the tow truck will come at 9pm. I am going to CANCEL my insurance with them can’t be dealing with such incompetency when I work so hard for the premium I pay😔
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MiWay Insurance's replyOfficial
09 Dec 2021, 09:19We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply09 Dec 2021, 09:19
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team