*********** Service From Miway
I cancelled my car insurance following the sale of my vehicle. R50,00 continued to be debited on 25/10/2018 without my consent. When I called in to address this, I was told to stay on the line for approximately 20minutes and never received feedback! I CLEARLY stated when I cancelled my insurance that I do not want any more debit orders on my account, yet my money was debited without my consent. R100.00 was then debited the following month on 25/09/2018. This borders on ***** and infringes on my rights as a consumer! I am EXTREMELY unhappy and want to be refunded.
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MiWay Insurance's replyOfficial
22 Oct 2018, 07:39Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!We have passed your note on to the right team and an agent will be in touch soonest to assist. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply22 Oct 2018, 07:39
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!We have passed your note on to the right team and an agent will be in touch soonest to assist. Best regards,
The MiWay Team
The MiWay Team