ZP
Zenobia P

1 reviews | Active since Dec 2016

29 Dec 2016, 18:49

*********** Miway insurance

<p>I have been trying to get a claim from miway for an accident that happened in November it's been a month and still no proper direction from miway why is it that when you have to claim for an accident that was caused by the person who has an insurance with miway they do not want to pay out . Miway does not even consider the fact that you need to have the things fixed that was broken they even got permission from the insurance holder and still we cannot get this sorted. I am so tired and disgusted by the *********** staff of miway and even the miway brand I will never ever recommend miway to any of my family members or even to my worst enemy. I personly feel that miway brand should close down if they cannot correct faults that there clients causes on the road. </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Dec 2016, 08:52
Official

We have passed your message on and someone will assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply30 Dec 2016, 13:58
Official

We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!

Madeleine has since been in touch to discuss your concerns in more detail and clarify what caused the delays. We further confirm that the damage report has been received and they are busy completing validations on your claim. Please don’t hesitate to give us a call if you need any assistance or contact our Legal department directly for further assistance!

Best regards,
The MiWay Team