*********** Insurance , bad service

By Far *********** service ever. My car was suppose to be at the panelbeaters by the 10of December already we in Jan 13th and my car is still at the towing company. Miway do you want me to rather go there myself to fetch the car and take it to the panelbeaters coz it seems like I can't rely on miway to do it. When I called them for the 4th time then they figured they gave the towing company the wrong registration number , so if I didn't call the car was just going to stand and wait for a miricle ,so there is no one that does follow ups the First 3 consultants promised to call me back to advice me where the car is shame I'm still waiting for that calls I had to do my own follow ups that's the service I'm getting from miway . So please send my car let's get this claim out the way so that I can move to a reliable insurance.