lB
lordwick B

1 reviews | Active since Mar 2017

13 Feb 2018, 08:57

*********** insurance

I have a policy with this stupid insurance company. On the 6 February I have added another car to my existing business policy . We'll they managed to deduct their pro-rata thing, but they are failing to send a lead to C track for tracker installation. Been calling them daily both C track and Miway, both they seem to be useless companies. The last person I spoke to is Bafana, he promised to call me yesterday, but dololo. Now I cannot use the car for business because they won't pay if it doesn't not have tracker. "IT MAKES WONDER WHAT WILL HAPPEN WHEN INCASE OF A CLAIM." I GUESS THEY WILL NOT PAY THE CLAIM. My advice to fellow South Africa is not to join this stupid insurance company. Now I regret. Last option will be shop somewhere. Hope to find a best one.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Feb 2018, 09:03
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply07 Mar 2018, 16:19
Official

We’re so sorry for the inconvenience you experienced and we assure you that it is never our intention to upset you in any way. Bafana has since called to apologise on behalf of our preferred service provider and he also assured you that you will soon be contacted for fitment of the device.

Please be assured of our commitment to always deliver awesome service and we urge you to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team