*********** company

I’ve been with MiWay for over 6 years now and can’t wait to change to an actual insurance company.

MiWay offered me a lowered premium and excess to retain me as a client in March since I was getting better offers and wanted to cancel my policy. This after a huge fight where they refused to cancel my policy. They changed my policy again a month later without notification or concent to a excess higher than my original policy before they tried to retain me as a client.

I claimed in December for a minor accident and it’s been a nightmare dealing with this company besides from the policy they made up. The claims department has failed to keep me updated or notify on anything happing to my claim, I’ve had to follow up and ask for everything to be done.

I’ve been left for a month without a vehicle over the past holiday season after the quotes they accepted was clearly incorrect and doctored to escalate the cost of repair so that they can simply write the vehicle off and fix cheaply to sell again.

I’ve not paid 6 years worth of premiums diligently to receive this pathetic service in my time of need. I’ve asked and even offered to pay for a hire car during this time which was completely ignored. It’s been three days since the re-assessment and no feedback has been given regarding the cost to fix my car, or the damages incurred to the vehicle after I handed it over to them to fix.

I won’t even recommend this company to my worst enemy.