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Petrus M

1 reviews | Active since Apr 2019

13 Aug 2019, 19:25

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Called Miway today to register a claim today. The took down all the info and promised me that the people who are gonna tow my vehicle will call me. They also said I must go wait at Sharpeville SAPS police station, where my vehile is. I went, and waited all day. No call, nothing. At about 5pm I call them again. Trying find out what happened to my claim. Giving them a second chance to fix it. They simply brushed me off again, "we will call you". How sad is this? I'm traumatized by this level of service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Aug 2019, 07:52
Official
We're really sorry to hear that we've left you feeling let down and we'll be sure to get to the bottom of what's happened. An agent will be in touch with you shortly to discuss our findings and your concerns.
 Kind regards,
The MiWay Team
 

Best regards,