Incompetency

Last month I had a claim problem and had decided that I am canceling my insurance so I was covered till the 21st of May 2021 then last week I decided to give miway a second chance and new premiums were to commence from the 21st of May 2021 to my surprise there was a partial debit order run submitted yesterday and according to the lady it's an error on the system not the capturing clerk now this insurance company is extremely ***********.