LF
LF F

1 reviews | Active since Jun 2016

24 Feb 2017, 18:00

Incompetence at it's best

<p>I have update my address in August 2016, incorrect premiums were given to me and rectified beginning of September 2016. Today the 24th of February 2017 my address had been changed to the old address and I am told I have to go through the process of answering hundred stupid questions I answered in August. I have accepted the apology for the incorrect premium this I will not tolarate. Miway is becoming Their way abd it's pathetic. Please cancel our policy and refund the premium that will be collected tomorrow as we would like to use it to pay for our new policy.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Feb 2017, 08:19
Official

We're really sorry that you feel let down, we will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply27 Feb 2017, 12:41
Official

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Thanks for giving us an opportunity to assist and please be assured of our commitment to always deliver awesome service.

Please let us know if you need help with anything else!

Best regards,
The MiWay Team