*Incident and Claim Process* On 03

*Incident and Claim Process* On 03.06.2026, at approximately 07h25, my motor vehicle was involved in a collision wherein a taxi made contact with my vehicle, resulting in damages. Immediately following the incident, I lodged a claim with MiWay Insurance. I was assisted by Ms Buhle Khoza, a MiWay claims consultant. Ms Khoza demonstrated exceptional professionalism and efficiency throughout the process. She expedited the claim by securing an immediate booking for a vehicle damage assessment on the same day at Fleet VIP at Roodepoort. As a result of her diligent assistance and prompt follow-up, my claim was assessed and formally approved in under 24 hours from the time of reporting. The level of service rendered by Ms Khoza significantly reduced the stress and inconvenience associated with the accident. Her responsiveness, friendliness, calmness and commitment to client care are commendable and reflect positively on MiWay Insurance. I fully recommend MiWay Insurance as the best insurance in SA.