1 reviews | Active since Sept 2016

22 Sept 2016, 09:54

In need of help

<p>I was in an accident on Monday and my car doesn't have much damage. Since the day of the accident miway has been talking to me via email saying that Gloria will call of which she didn't. I got their one missed call and I returned it but they wouldn't give Gloria the phone. They gave me her email address and it's not going through. On Monday they sent me an email saying that my car should be brought to my place and I should contact them via an email address if I don't have my car with me within the two working days. I sent them an email yesterday which didn't go through again. The consultant I spoke to on Monday said if they writing my car off they would call me but no I had to see that on email. I need to talk to someone to help me please </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Sept 2016, 11:38
Official

Dear Charleen,

Apologies for the inconvenience caused for not being able to reach us!

We’ll get a claims advisor to call and discuss your concerns.


Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 Sept 2016, 14:52
Official

Good day Charleen,

We’re sorry for not getting back to you sooner than expected!

We have since received your assessment report and been in touch to discuss your concerns in more detail! Please don’t hesitate to give us a call if you need any further assistance!


Best regards,
The MiWay Team