In December my son on his way from collecting my Christmas present driving one of my insured vehicles got caught in a rain storm drove through a deep water puddle not having good visibility and the vehicle stopped

In December my son on his way from collecting my Christmas present driving one of my insured vehicles got caught in a rain storm drove through a deep water puddle not having good visibility and the vehicle stopped. We assumed that the engine got water in it and called Miway. What followed after was nothing short of something similar to a crime investigation by Keegan Kgori who contacted people whom we are not even related to, to ask if my son takes drugs or if when they spoke to him he sounded drunk....because of course one must assume that when caught in a rain storm and then driving through water one must have consumed drugs or alcohol. Keegan completely embarrassed us with this line of questioning noting that there were 3 people on the scene contracted by Miway whom he could have done his enquiry with. After 8 years with Miway Keegan Kgori is the sole reason that I am actively looking for other insurance considering they treat their customers like Sh*t.