In between ??

Well I dealt with Solly in regards to me claim, he was generally good I’m not going to lie, but I am a bit concerned that I had to be the one that actually contacted Miway to find out the progress of the claim, but as soon as I did Solly conferenced me with my previous insurer to obtain my claims history (I don’t want to fault him, I know things happen which we don’t expect) but as soon as that was done,Solly was on top of his game and the claim was processed and approved with no fuss, but I’m just a bit concerned with 2 things though, one the chosen supplier (Sounds great tech) is a bit far from me,Roodepoort to be exact, and I am in Springs, so should something happen e.g out of box failure or the system failing within the warranty period, would that mean I have to carry the Sound system to Roodepoort?? Wasn’t there a supplier close by that could have been used instead of one that’s 50km away?? And secondly as soon as the supplier called me and sent me their bankng details, I then paid the excess immediately and they then confirmed delivery for Monday 10 December, so I took a day off from work so I can wait fot them, I then sent an email to them to confirm if they would still deliver I didn’t get a response I then called them and they just said they will check if delivery would still be done today (10 Dec 2018) and I’m still waiting, so I am unhappy with that supplier,I wasted a day of work waiting fir them but they don’t have the decency to even tell me no we won’t be delivering they just “ignore” I don’t want to fault Miway much but it is pretty annoying to wait for someone who won’t even pitch up, this is my last week at work and we know how hectic it gets trying to wrap everything up ,even taking the day off was just me pushing it...if there was a way I’d cancel the supllier and buy the item myself and send you the invoices to show it has been purchaced, the fact that this supplier is +- 50km away also doesn’t well with me, this experience has shown me that I might have issues should anything happen (as mentioned before, out of box failure etc) but I hope nothing happens and it all goes smoothly.