OD
OWEN D

1 reviews | Active since May 2012

10 Oct 2021, 18:04

Impressive service.

I was involved in an accident on the 2nd of October as I tried to avoid a head on collusion with a speeding bakkie driving in my lane. I fell into a ditch and my car was damaged. After calling the police I then called MiHelp and in no time they had arranged a tow truck to come and assist me. They also kept on asking me if i needed any further assistance and i really well-looked after.

The following Thursday, an Assessor called me and advised me that they were now waiting for the Panel beater's report to determine the way forward. I was quite impressed with the manner and speed they responded to my query. I have been with MiWay for more than 12 months and this was my first claim. All I can say is that the service was phenomenal and I am looking forward to solution which will make feel that MiWay can be there for its clients in their times on need. Keep up the good work.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Oct 2021, 19:06
Official
We just love your feedback and we’re so happy to hear that you’ve found an insurer that does things your way ♥ Thanks for taking the time to share your positive feedback with us - we look forward to impressing you for years to come!  Best regards, The MiWay Team 
OD
OWEN D's update13 Oct 2021, 15:42
Reviewer Update
My claim after a car accident on the 2nd of October is still in progress. I do appreciate that there are administrative bottlenecks that have to be done but I am just impressed with the feedback I get each time I make a follow-up. Special thanks to Solani Baloyi, Letetia Van Heerden and Buddie. You have not disappointed in your responses. Keep this positive spirit alive.