Imposible unrealistic cancelation policy.
<p>Good day</p> <p>I have a concern that i have been placed in a corner by myway. I have recieved a qoute from sanlam that reflects that i will have theft and hijacking cover without requirering a tracker. Miway insist that i have a tracker at a higher premium. I have called my way and requested to cancel my policy with them. Their reply was that i need to wait for 30days for the policy to be canceled.</p> <p>To be honest, continueing with miway will be a risk for me and as a result belive that my asserts (3 cars insured) that i am insurering is not safe given that i am not fully covered. To force me to continue with this situation for 30 more days is honestly irrational. This does not make consumer sense.</p> <p>I then asked that if i were to withhold my payment, what would happen. The answer was nothing, i would not be covered, i would not be listed as anywere. This is my reasonable response to this issue but it is also *********. Can this issue be resolved to please both parties. I have been with miway for 3 years and would not want to end my relationship with them negatively.</p>
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Someone has been in touch with me and miway have resonated the same concern that i have highlighted. Given that they will not cover me for theft and hijacking without a tracker meant that i would be continuing not comprehensively covered.
they have agreed for an early cancelation withought any consequences.
Thank you to hellopeter.com for providing the consumer with a platform to be heard and be protected.
Someone has been in touch with me and miway have resonated the same concern that i have highlighted. Given that they will not cover me for theft and hijacking without a tracker meant that i would be continuing not comprehensively covered.
they have agreed for an early cancelation withought any consequences.
Thank you to hellopeter.com for providing the consumer with a platform to be heard and be protected.
Thanks for giving us the chance to step in and assist you with your policy. Your feedback is appreciated.
Please feel free to give us a call if there's anything else we can help you with.
Best regards,
The MiWay Team
Thanks for giving us the chance to step in and assist you with your policy. Your feedback is appreciated.
Please feel free to give us a call if there's anything else we can help you with.
Best regards,
The MiWay Team
