kM
kgaudi M

1 reviews | Active since May 2015

02 Mar 2016, 09:12

Immaculate Telesales Person

Thapelo Masinga has to be one of the best telesales persons ever. He is not arrogant like most. He took time to clearly understand my query and gave. Me clarity on aspects which have always troubled me with regards to my insurance. <br> <br> It's not often one finds someone who goes an extra length to ensure that a client is happy. It this modern times most companies are not really keen on exploiting one of quality's important elements which it's customer satisfaction. Companies focus on money only , so they just want customers happy or unhappy it matters not , as long as the bank digits keep going up. <br> <br> Upon my interaction with Mr Thapelo Masinga I realized that Mi way is not just any other insurance company. They have customer satisfaction as one of thier native values of conducting business.and for that alone and with People like Thapelo at the forefront of this train Miway will forever be my insurance.<br> <br> Thanks Thapelo for insuring me and assuring me .:) :)

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Mar 2016, 13:14
Official
Hello thato mabowa,

That's the kind of feedback that we love to hear! Thanks for allowing Thapelo to step in and save the day by adjusting your policy to better suit your budget.

Best regards,
The MiWay Team