im still waiting for asssistance after my accident

ive logged a claim with miway 2 months ago as i was involved in an accident. all supporting document where submited and its now going for a 3rd month with no help from them. how long does a person need to wait before we can get assistance from miway. is this the kind of service you offering to all your customers. do you even care about your client or their interest. can i please get someone to take care of my claim as my car was damaged and im still not able to drive it due to its condition<br> <br> claim no is C663041<br> MY CELL NO IS ***<br> a response from MIWAY would really be appreciated in this regard