I'm still fine with the insurance with MiWay, even though I noticed some consultants they treat us as literate costumers

I'm still fine with the insurance with MiWay, even though I noticed some consultants they treat us as literate costumers. They don't explain or advice thoroughly to clients. They will normally tells you to read your policy but it's ok it our responsibility yes but as a consultant you must assist pointing important things that might affect clients.