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Precious M
1 reviews | Active since Feb 2020
05 Aug 2024, 10:58
I'm so disappointed in a way that MiWay conducted itself when I took the business insurance
I'm so disappointed in a way that MiWay conducted itself when I took the business insurance. I was told that I'm required to have a tracking device which I did. Upon sending the certificate I was then told that MiWay is affiliated to certain tracking companies and if I don't choose from them I won't be covered for theft and hijacking. In this economy I'm now expected to pay for 2 trackers because MiWay was not transparent, I don't remember being told which tracking company to go, now I must be stuck with another contract for 3 years with a tracking company that benefits MiWay. I'm highly disappointed.
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Replies (1)MiWay Insurance's replyOfficial
05 Aug 2024, 10:59It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply05 Aug 2024, 10:59
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
