PP
PHUTI P
1 reviews | Active since Aug 2015
05 Oct 2022, 10:02
Im not happy about the service so far
Im not happy about the service so far. My claim was approved and i was promised to get a voucher within 2 days. Today is a third day nd my kids and family dont have a tv while Mi Way always deduct their montly premium from my salary. This is not fair at all. And noone called me to tell me about the cause of the delay. Disappointed ðŸ˜
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MiWay Insurance's replyOfficial
05 Oct 2022, 14:26We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply05 Oct 2022, 14:26
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team