KM
Kgabo M

1 reviews | Active since Nov 2012

29 May 2025, 08:27

I’m genuinely impressed with the customer service I received from Ayanda Ngobese

I’m genuinely impressed with the customer service I received from Ayanda Ngobese. I explained that I was struggling to afford my premium and without any hassle or pressure, they worked with me to reduce it significantly. There were no long phone calls, no jumping through hoops, just understanding and quick support. It’s rare to find a company that actually listens and responds with empathy. Highly recommend for their flexibility and human approach!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 May 2025, 08:27
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team