FN
Fred N
1 reviews | Active since Nov 2018
17 Aug 2020, 20:17
I'm cancelling MiWay insurance
MiWay can i cancel my car insurance without negotiation this time please. I came here and rated you positively but now things are changing behind my back. The total premium that i agreed to pay was R1153.00 and i also received the cover sheet confirming that. Now i checked my policy on the app and it is showing that my premium is R1445.60. What if i didn't log go and check today....?
Can you please cancel this policy without negotiating with me. Please respect my decision and never send me someone who is going to try and convince me. My new policy is going to start on the 1st of September 2020. So please cancel my policy. Please end it on the 31 August 2020. Do not debit on the 26th please.
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MiWay Insurance's replyOfficial
17 Aug 2020, 20:49We're so sorry to hear that we have upset you - we'll be sure to get to the bottom of what went wrong and pass the feedback on to the relevant department. An agent, however, will need to get in touch first thing tomorrow morning to discuss the cancellation request. Chat then.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply17 Aug 2020, 20:49
Official
We're so sorry to hear that we have upset you - we'll be sure to get to the bottom of what went wrong and pass the feedback on to the relevant department. An agent, however, will need to get in touch first thing tomorrow morning to discuss the cancellation request. Chat then.
Best regards,
The MiWay Team
Best regards,
The MiWay Team