JM
JARROD M

1 reviews | Active since Feb 2019

13 Feb 2019, 15:59

*******ly ran a credit check on my name

I recently got a call from miway and the agent tried to sell me insurance, i did not authorize miway permission to do a credit check on me. Miway *******ly did a credit check on my name without informing me, this has stopped me from applying for my bond because it dropped my credit scoring down. I called miway up and told them about it when i check my trans union report and right until now they did nothing about this. Also the agent didnt even know the company FSP number, how is she working under supervision if she doesnt Know the company FSP??? i have disgusted with miway and I am going to take this further and lay a complaint with the Ombudsman against Miway, this is ********* behavior and it is also *******.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply13 Feb 2019, 16:05
Official
This is not on and we’ll be sure to get to the bottom of what went wrong. In the interim, please accept our sincere apology for any upset you have experienced. An agent will be in touch shortly!
 
Best regards,
The MiWay Team
JM
JARROD M's update13 Feb 2019, 16:26
Reviewer Update
this is unacceptable, i requested call recordings and one of the guys from the management who says he is a campaign manager and he also said that he will contact me today latest at 12pm, right until now I am still waiting for feedback. I have no other option but to lay a formal complaint against this company and take this to the Ombudsman because how many other people are you doing this too and affecting their credit scoring ???? also how did the company *******ly get my Id number when i did not provide it to the company????
MiWay Insurance
MiWay Insurance's reply14 Feb 2019, 13:34
Official
We believe that our team has since been in touch to assist you. Please let us know should you need any further assistance. 

Best regards,
The MiWay Team