GK
Gabrielle K
1 reviews | Active since Jul 2011
02 Jan 2016, 09:36
*******ly debiting our account
Not sure what to do anymore since speaking to your client services manager still helps nothing. 5 unauthorised debits - for RANDOM amounts - the last was yesterday - nearly R600 - again I am specifying that we are not clients. I complained on your contact us form with no one contacting us. I don't know what to do other than take this to the ombudsman. You are *****ing and it seems the only option we have is closing our account. Proof can be sent...I'm done now. Heinrich and Gabrielle Visague
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MiWay Insurance's replyOfficial
04 Jan 2016, 16:48Hello Gabriellek,
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Innocentia a chance to discuss your concerns with you in more detail and to advise you of the options available to you. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Innocentia a chance to discuss your concerns with you in more detail and to advise you of the options available to you. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
MiWay Insurance's reply04 Jan 2016, 16:48
Official
Hello Gabriellek,
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Innocentia a chance to discuss your concerns with you in more detail and to advise you of the options available to you. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Innocentia a chance to discuss your concerns with you in more detail and to advise you of the options available to you. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team