LL
Lan L

1 reviews | Active since Jan 2017

24 May 2019, 14:06

******* claim

I got a call then SmS from Rhulani Khoza, stating that I was involved in accident in February with their client. I have multiple vehicles in my name, so one of the vehicle had accident hitting the street pole by himself .... etc etc no 3rd party was involved according to the driver. Miway as of above name called me accusing me of an accident imposing legal threats etc etc with No Licence number, name, contact number. Nd address of the driver who had an accident at the street pole by himself he got stuck there. I tried to provide the contact number nd Licence number for driver who had the vehicle on that very day. The person above refuse and kept stating im the owner of the vehicle im responsible. After receiving an sms of sermons i called back and spoke to a lady that was more reasonable than the first one but she no valid nor information regarding the claim from their client, only had number plate and contact details of me as the owner nothing else. The person just took number nd rush to the police and open up a report wthout drivers details as if it was hit and run of which there was no 3rd part involved probably a stranger in with damages on his/her car just took mu number and goes to launch a client. And I have to pay for that just because it happens im the vehicle owner...

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 May 2019, 15:14
Official
Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologize for any hassles you have experienced! Best regards,
The MiWay Team

Best regards,