JP
Johann P

1 reviews | Active since Sept 2017

25 Jan 2021, 10:34

Ignoring Claim

Claim logged 20 January 2021 via miway mobile app, miway responded that they will be in contact or I can email or call them, I sended a email to the referenced email provided and to the claim department on what miway need from my side to help them with the claim tried to call but cannot get to the right person to help me, I also did send a message on miway mobile app they said they will be in contact soon, till today no one called or emailed me almost a week just for a passenger side window unbelievable!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Jan 2021, 11:36
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team
 

Best regards,