ZD
Zach D

1 reviews | Active since Feb 2021

25 Jan 2024, 16:02

I would rather cut my arm off than go with Miway

Good day or shall one say Bad day, I have seen the email about service related and after going to the dealer have been informed that with the nature of faults many factors including tampering , standing idle all contribute to the current faults, the fact that negligence of 8 months now, has created the issues should now beg the question in the way forward. I would like Pedro to call me seeing he clearly has not seen the details of this claim and sitting on his high horse can suck his so-called mechanical opinion on matters he has no clue about. BMW greenacres told me due to the nature of the case Mi - Way will have to bring the vehicle to enable them to do their own diagnostics and then they will be able to create a repair quote and then it is Mi-ways prerogative to hold their repairer liable for repair and removal of limp mode. The car was not in limp mode and been standing in a panel beater yard for 8 months would it be ludacris to keep a car idle for almost a year and the fact that mechanical components were replaced to begin with is already a eyebrow raiser, I want my car in the drivable state it was in and I have had enough, I am going to Ombudsman for this, and the ridiculous amount of struggling and financial cost on Ubers and public transport not to mention how it affected my business and personal life. I will not accept the non-responsive nonchalant attitude from Mi - Way no more this is not good conduct at all. I need an answer by Friday the 26.01.2024

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Replies (2)
MiWay Insurance
MiWay Insurance's reply25 Jan 2024, 16:05
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
ZD
Zach D's update25 Jan 2024, 16:12
Reviewer Update
Please dont respond automated lies, Santam insure should be embarassed to have you guys on board.