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Carlo C

1 reviews | Active since Jun 2022

23 Jun 2022, 15:27

I would like to write a review about MiWay Insurance specifically with reference to the excellent service by Dimakatso Mokoena

I would like to write a review about MiWay Insurance specifically with reference to the excellent service by Dimakatso Mokoena. On 2022/06/22 I called MiWay for consideration of a premium reduction based on me not claiming since my last premium reduction. I was offered a premium reduction by the said consultant on 2022/06/22 but asked for a senior advisor to call me back as I was not happy with what I was offered . Dimakatso called me back on 2022/06/23 and politely introduced herself after which I stated my case. She gladly assisted me in an efficient and effective manner and reduced my premium to my satisfaction in less than 10 minutes. Thank you very much Miway and a Special Thank You once again to Dimakatso for the above excellent service rendered. Warm regards, Carlo Vergie

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Jun 2022, 15:38
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that Dimakatso is as enthusiastic about delivering awesome service as she is. We’re so lucky to have her on our team and we’ll be sure to pass your message on to her and give her a pat on the back for a job well done, because at MiWay, we love rewarding great service.
 
Best regards,
The MiWay Team