I would like to write a review about MiWay Insurance Jayden Lamar Lotz provided exceptional service during our emergency today

I would like to write a review about MiWay Insurance Jayden Lamar Lotz provided exceptional service during our emergency today. Our Hino truck was stuck at R622 Mooi River in an unsafe area, and Jayden immediately took control of the situation. He clearly explained our policy benefits, broke down all costs upfront (security R850/hr from our R15,000 annual mechanical breakdown benefit), and ensured we understood exactly what was covered vs our responsibility. Jayden coordinated security response quickly while keeping us informed every step of the way. His communication was professional, prompt, and reassuring during a stressful situation. Most importantly, he helped us make informed decisions about our coverage limits and costs, preventing any surprises. Outstanding customer service from start to finish! Highly recommend Jayden Lotz - a true asset to MiWay's emergency response team. ***