DN
Desigen N
1 reviews | Active since Apr 2015
06 Sept 2023, 06:02
I would like to write a review about MiWay Insurance
I would like to write a review about MiWay Insurance. I'm not happy. I've asked for my cover to be comprehensive and when I saw my document I'm not covered for accident. The agent did mention something about accidental and international damage but failed to explain what it means further to that I've asked her to update my banking details which I see is not done. Really disappointed and upset as I've not been treated fairly.
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MiWay Insurance's replyOfficial
06 Sept 2023, 06:16It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply06 Sept 2023, 06:16
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team