BM
Bernard M

1 reviews | Active since Jan 2020

13 Jun 2025, 13:43

I would like to write a review about MiWay Insurance

I would like to write a review about MiWay Insurance. To take a moment to compliment one of your consultants, Smangele Dhladhla for the outstanding service I received during mt recent call. I contacted Miway to query the high premium on my policy and to request a review of the amount as well as à change to my debit order date. Smangele handled my concern with professionalism, patience and friendliness. She took time to explain the pro rata amount clearly and made the entire process easy to understand. It is rare to come across such courteous and knowledgeable customer service, and I truly appreciated her assistance. Please pass on my thanks and recognition to her and her supervisor. Thanks Bernard Malatji

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jun 2025, 13:44
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team