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Chaitanya C

1 reviews | Active since Sept 2022

16 May 2024, 11:08

I would like to say Precious Kgope's was just amazing and provided with top class customer service

I would like to say Precious Kgope's was just amazing and provided with top class customer service. I was transferred to her when I have requested for my Policy review as I am going through some financial difficulties due to retrenchment. She showed empathy and she was very patient to hear my concerns and assisted me with discount on my premium. I sincerely thank her for her time and assistance. Kudos to Precious Kgope's! Great job and amazing customer service agent.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 May 2024, 11:09
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team