SM
Sonja M

1 reviews | Active since May 2024

09 May 2024, 18:01

I was stranded with a broken down car and twice needed urgent roadside assistance

I was stranded with a broken down car and twice needed urgent roadside assistance. Amohelang and Tumi from MiWay Insuance assisted me. I thought that I would be put on hold at the call centre, but my calls were answered immediately. I was taken aback by their sympathic and efficient assistance. Within minutes a tow truck company was assigned and contacted me and was at the destination within 10 to 15 minutes to assist. During this period I had constant updates of the progress. Thank you to Amohelang and Tumi for their excellent service. You both are an asset to MiWay.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 May 2024, 18:02
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team