MM
Mathapelo M
1 reviews | Active since Feb 2021
18 Jan 2024, 22:47
I was sold a cover that was cheap today at around 13:00 but at 22:00 I get my policy documents and a letter that informs me about the policy being increased with more than R400💔
I was sold a cover that was cheap today at around 13:00 but at 22:00 I get my policy documents and a letter that informs me about the policy being increased with more than R400💔. How devious is this company? Just when they nicely asked that I review them🚮
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Replies (2)
MiWay Insurance's replyOfficial
18 Jan 2024, 22:48We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply18 Jan 2024, 22:48
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
01 Feb 2024, 11:37 Thank you for allowing us to assist. As per your conversation with Sakhele Mchunu our Customer Resolution Specialist you confirmed that you have been assisted and you are happy. Looking forward to keeping you happy as valued client.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply01 Feb 2024, 11:37
Official
Thank you for allowing us to assist. As per your conversation with Sakhele Mchunu our Customer Resolution Specialist you confirmed that you have been assisted and you are happy. Looking forward to keeping you happy as valued client.
Best regards,
The MiWay Team
Best regards,
The MiWay Team