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Refilwe Rapotu Filwe.r

1 reviews | Active since Aug 2022

14 Nov 2023, 21:42

I was on the phone with miway and I was told the manager would call me back

I was on the phone with miway and I was told the manager would call me back. That didn't happen but my increased premium difference was deducted from my account.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Nov 2023, 21:44
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
MiWay Insurance
MiWay Insurance's reply15 Nov 2023, 03:27
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team