TM
Tsholofelo M

1 reviews | Active since Apr 2021

28 Nov 2023, 18:26

I was involved in an accident today and the Myway insurance device detected the collision and immediately I got a call from Jimmy Erusmus who talked me through the entire process

I was involved in an accident today and the Myway insurance device detected the collision and immediately I got a call from Jimmy Erusmus who talked me through the entire process.Emergency services were called to attend to me and I was assisted.Im happy with how efficient they were on the scene with me .im just hoping the claiming process will be as good as when they detected the damage.Thank you MiWay and Thank you Jimmy Erasmus.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply28 Nov 2023, 18:27
Official
We love your feedback about our team; we’re so proud of them for going the extra mile to provide you with such memorable service! At MiWay, we love rewarding great service, so we’re grateful you shared your positive service experience with us. We’re looking forward to keeping you covered! ♥

Best regards,
The MiWay Team
TM
Tsholofelo M's update01 Dec 2023, 15:19
Reviewer Update
At this point I don’t think any one is taking me serious,since I last published my review I’ve been the one whose been calling the insurance company to find out what’s happening with my car.Ive been sent from pillar to post and still no update to me or the panel beater.I really don’t understand why Prudence has not gotten back to me or give me some sort of reassurance.It would be nice to get my car back before festive season.Prudence I’m still waiting for your call or email or whatever it is I’m supposed to be receiving from you.Im really not happy with you service myway blink .Im the one making and effort to contact you and no one from your claims department has contacted me .Your staff instead keeps telling me about Prudence who has not attempted to call me .