TS
Thabiso S

1 reviews | Active since Jun 2021

23 Mar 2022, 10:09

I was initially debited a premium higher than what was agreed on the policy; I reported this and I was then assisted by *Busisiwe Mabizela* who is a senior consultant; she assisted with reviewing my policy cover and managed to give me a much reduced premi

I was initially debited a premium higher than what was agreed on the policy; I reported this and I was then assisted by *Busisiwe Mabizela* who is a senior consultant; she assisted with reviewing my policy cover and managed to give me a much reduced premium with a full comprehensive policy cover without affecting my initial excess. She also apologised for the inconvenience and then credited me the difference of the premium that I was debited. So Busi saved me on the Premium and also refunded me my money.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Mar 2022, 12:32
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Busisiwe is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful compliment!

Best regards,
The MiWay Team