NM
Nonhlanhla M

1 reviews | Active since Apr 2012

07 May 2024, 12:23

I was helping my mother, who is a pensioner

I was helping my mother, who is a pensioner. We got through to Bonolo she was rude unprofessional and hung up on us when we were trying to explain the reason for our call. She was not listening and very rude like a stray dog.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply07 May 2024, 12:29
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team