I was having a confusion with a debit order that I did not understand

I was having a confusion with a debit order that I did not understand. The lady by the name Amanda Radebe took me through step by step. You can feel her smile while she was talking and he humble spirit. I would like to appreciate her for the job well done and I am hoping other customers are receiving the same treatment from her. She is amazing. Thank you *Amanda Radebe for the Excellent service*